Privacy policy.
At Ascend Homes Pty Ltd (ABN 69 641 438 271) (referred to as "we," "us," or "our"), safeguarding your privacy and protecting your personal information are our top priorities. This policy outlines how we collect, use, and manage the information you provide on our website (www.ascendhomes.com.au), as well as the choices you have regarding your information.
Any personal information we collect is solely used by Ascend Homes Pty Ltd to fulfill the services you have requested. We gather this information to establish and enhance your online experience and ensure the smooth processing of your inquiries. When you fill out an online enquiry form or request information on our website, we require your name and email address to address your needs effectively. You can explore our website and access information about our products and services without providing any personal details.
We are committed to not sharing your personal information with any companies or third parties. All information collected on this website is treated with strict confidentiality, and we do not share, sell, trade, or rent your personal information to others. We respect your right to remain anonymous and will only disclose personal information and user identities if required or authorized by law.
To ensure the constant protection of your personal information, we have implemented robust security measures. Our website employs the latest 256-bit high-level SSL Certificate and is hosted on a secure server, guaranteeing a secure and encrypted connection between our site and your computer/browser. SSL technology safeguards sensitive information like passwords, logins, credit card numbers, and personal details. When we engage with external companies to provide services on behalf of Ascend Homes Pty Ltd and share personal information for that purpose, we ensure they adhere to the same standards of information protection.
Cookies, small pieces of information stored by your browser on your computer's hard drive, are used for record-keeping purposes. Our cookies do not contain personally identifying information, but they help us remember the areas of the website you have visited and gather statistics about site usage. Cookies are necessary for placing online orders and logging in once you are subscribed. Most web browsers are set to accept cookies, but you can modify your browser settings to prevent this. However, enabling cookies is required to use the Ascend Homes Pty Ltd website.
Articles on our site may contain embedded content (such as videos, images, articles, links) from other websites. This embedded content behaves in the same way as if you visited the other website and may collect data about you, utilize cookies, embed third-party tracking, and monitor your interactions with the embedded content if you have an account and are logged in to that website.
When accessing any website, including ours, the web server needs to know the network address (IP address) of your computer to send the requested web pages to your browser. While an IP address can reveal the general geographic location of a computer, it remains anonymous unless you have explicitly provided us with personal information. In such cases, we record your IP address for security purposes. For instance, when placing an order, your IP address and a transaction number may be stored to track your order.
By using our website (www.ascendhomes.com.au), you consent to the collection and use of your personal information as described above. Ascend Homes Pty Ltd reserves the right to modify, update, add to, discontinue, remove, or otherwise change any part of this Privacy Policy at any time at our sole discretion. We will post any changes on this page to keep you informed about the information we collect, how we use it, and when we disclose it. The updated Privacy Policy will be binding between us, whether or not we provide you with specific notice of the changes.
If you have any questions regarding this Privacy Policy, please contact us at info@ascendhomes.com.au
This privacy policy was last updated on the 29th May 2023.